"Octopuses are incredibly intelligent animals able to adapt to changing environments. They have both short and long term memories and are able to problem solve effectively. Octopuses can identify patters, shapes, sizes and colors and have the ability to learn from their environment. They learn through observation and by using tools and playing with objects."

Testing4success... where qa is second nature

usability testing overview

Usability testing can be thought of as evaluating the software by testing it with representative users. In the past, a common approach was to ask a group of people to use the software and were observed to see what issues and feedback they had. Today, a more efficient usability testing approach has been adopted to use end-user personas. This works by a professional tester working through the software's workflows, features and functionality using different personas. Examples of personas would be users who have little technical knowledge, malicious users, users with disabilities etc. The use of personas combined with the skills of a professional tester can uncover a wealth of usability-related issues.

when is usability testing performed?

Usability Testing is typically performed after the functional testing. So at this stage, as many features and functionality are working correctly as possible. Usability testing is effective at testing entire end-to-end workflows and so all supporting components to a feature under test should be available. For testing users with little/no technical knowledge, any assistance within the software should also be available, such as tooltips, field validation, help pages etc.

5 Star Rating

our usability testing process

Our QA team will provide you with ongoing communication every step of the way, ensuring that the usability testing is efficient and effective. The process diagram below will give you an idea of how it would typically work. If you have any questions at all, just let us know!

5 Star Rating

One-time QA

One-Time QA

We will work with you to create a customised and highly effective one-time QA solution that perfectly fits your requirements and budget.

Ad-hoc QA

Ad-Hoc  QA

A flexible approach that ensures you have professional QA only when you need it, eliminating scheduling worries and unnecessary costs.

Continuous QA

Continuous QA

Our professional team of expert testers can fit into your existing development process and provide continuous QA for your app.

Why outsource to Testing4Success?

Functional testing

No minimum hours requirement

Whether you need QA for 1 hour or 100 hours, the choice is up to you. We are totally flexible.

Compatibility testing

Highly experienced testers

All of our testers are either senior or expert level, ensuring you get the best experience.

Test case design

Canada-based qa team

Our entire QA team including all testers and Test Managers are based within Canada.

Regression testing

5 star rated qa service

We are proud to hold a 5 Star rating on clutch.co along with many outstanding testimonials.

Usability testing

SCalable qa team

We can easily add or remove testers as your requirements change during a project.

QA Support

no cost for delays

Project delays? that's no problem, you only pay for the actual testing carried out.


We are proud to hold a 100% 5 Star rating on Clutch.co!
Click HERE to view our latest reviews, portfolio and case studies on Clutch.co

5 Star Rating


Financial Services

"The dedication to quality and the ability to seek out solutions without being explicitly directed is what I continually find impressive about T4S."

5 Star Rating



"The attention to detail which T4S exhibited was awesome. They went above and beyond to test edge cases and use cases which we had not thought of."

5 Star Rating

Input logic

Digital App Agency

"They have offered high-quality QA testing, and they customize it based on our client’s needs. They uncovered many edge cases and were very easy to work with."

Team Member

Millennium communications


"No matter the request, T4S provide the quality testing services we need at a reasonable price."

5 Star Rating

Mud wtr


"Very little was required on my end to gain such value. Fast, efficient, and with great communication. I can't see how it could have gone any easier. "

5 Star Rating

Fertility Focus


"Rapid interaction and quick resolution. Testing4Success have provided the best match for our requirements, fast response and good value"

Latest Awards

software testing company award
qa organization award
usability testing award
software testing company bc award
support award
5 Star Rating
Drop Us a Line

Drop Us a Line

Call Icon

Call Us Now

QA Team: +1 250 661 0621

Pencil Icon

Contact Form